Privacy Policy
Clean Wizard – Wilkinson Services LLC
Effective Date: November 12, 2026
Last Updated: November 12, 2026
1. Introduction
Wilkinson Services LLC, doing business as Clean Wizard ("Clean Wizard," "we," "our," or "us"), respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website at https://www.cleanwizard.net/, contact us, request a cleaning estimate, or use our online booking services.
Our services include residential cleaning, deep cleaning, recurring cleaning, move-in and move-out cleaning, vacation rental and Airbnb/VRBO turnover cleaning, and commercial cleaning throughout Florida's Treasure Coast.
By using our website or submitting information through our forms, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect
We may collect personal information that you voluntarily provide when interacting with our website, contacting our team, or booking our cleaning services.
A. Personal and Contact Information
Depending on how you interact with us, we may collect:
-
First and last name
-
Email address
-
Telephone number
-
Property or service address
-
Other contact information you voluntarily provide
B. Property and Service Information
To provide accurate cleaning estimates and schedule appropriate services, we may collect:
-
Property address and ZIP code
-
Number of rooms and bathrooms
-
Property-related details
-
Type of cleaning service requested
-
Preferred cleaning dates and scheduling information
-
Cleaning frequency, where applicable
-
Additional services or add-ons selected
-
Special instructions, requests, or messages concerning your property
This information helps us determine service availability, prepare estimates, coordinate cleaning appointments, and provide services according to your requirements.
C. Communications and Marketing Information
When you contact us through our website or other communication channels, we may retain the information you provide, including inquiries, messages, service requests, and customer support communications.
Our website also provides an option to subscribe to our newsletter. If you choose to subscribe, we may use your email address to send relevant company news, promotions, service announcements, and marketing communications.
You may unsubscribe from marketing emails at any time using the unsubscribe instructions provided in the communication.
D. Automatically Collected Information
When you visit our website, certain technical information may be collected automatically through the website platform, hosting environment, or other technologies used to operate the website.
Depending on the technologies enabled, this information may include:
-
IP address
-
Browser type and version
-
Device information
-
Operating system
-
Website pages visited
-
Date and time of website visits
-
Referring website or source
-
General website usage and interaction information
This information may be used to maintain website functionality, improve performance, understand website traffic, and help protect against unauthorized activity.
3. How We Use Your Information
Clean Wizard may use the information we collect for the following purposes:
Providing Cleaning Services
-
Process cleaning inquiries and service requests.
-
Prepare cleaning estimates and pricing.
-
Confirm service availability in your location.
-
Schedule and coordinate cleaning appointments.
-
Provide residential, vacation rental, and commercial cleaning services.
-
Accommodate property-specific requirements and special instructions.
Customer Communication
-
Respond to questions and inquiries.
-
Send appointment confirmations and scheduling updates.
-
Communicate changes, cancellations, or service-related information.
-
Provide billing and payment-related communications.
-
Address customer concerns and service requests.
Business Operations
-
Manage customer accounts and service records.
-
Coordinate internal business operations.
-
Maintain and improve our website and booking experience.
-
Monitor website functionality and performance.
-
Prevent fraud, misuse, and unauthorized access.
Marketing and Promotions
-
Send newsletters, promotional offers, and service updates when permitted.
-
Inform subscribers about relevant cleaning services and company announcements.
-
Improve our marketing communications and customer experience.
We will use personal information for purposes consistent with this Privacy Policy and applicable privacy laws.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality and improve the browsing experience.
These technologies may be used to:
-
Help the website function properly.
-
Remember certain website preferences.
-
Understand how visitors interact with our website.
-
Support website analytics and performance monitoring.
-
Improve website navigation and user experience.
You may be able to manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features or functionality.
Where required by applicable law, we will obtain consent before using non-essential cookies or similar tracking technologies.
5. How We Share Your Information
Clean Wizard does not disclose personal information indiscriminately. However, we may share information when necessary to operate our business and provide requested services.
A. Service Providers and Business Partners
We may share relevant information with trusted third-party service providers that assist with business operations, including:
-
Website hosting and website platform providers.
-
Online booking and appointment scheduling providers.
-
Payment processing providers.
-
Business communication and email service providers.
-
Customer relationship management systems.
-
Website analytics and performance providers.
These providers may process personal information on our behalf to perform services necessary for our business operations.
B. Cleaning Personnel and Service Coordination
We may share relevant customer and property information with authorized cleaning personnel or service coordinators when necessary to fulfill a cleaning appointment.
This may include the service address, property details, requested cleaning services, scheduling information, and relevant customer instructions.
C. Legal Requirements and Protection
We may disclose information when reasonably necessary to:
-
Comply with applicable laws, regulations, or legal processes.
-
Respond to lawful requests from government authorities.
-
Protect the rights, property, and safety of Clean Wizard, our customers, employees, and other individuals.
-
Investigate suspected fraud, security issues, or unlawful activities.
-
Enforce our legal agreements and protect our business interests.
D. Business Transfers
If Clean Wizard undergoes a merger, acquisition, restructuring, or sale of business assets, personal information may be transferred as part of that transaction, subject to applicable privacy laws.
6. Third-Party Websites and Services
Our website and online booking process may interact with third-party websites, platforms, and service providers.
These third parties may have their own privacy policies, terms, and data-handling practices.
Clean Wizard does not control the privacy practices of independent third-party websites or services. We encourage visitors to review the applicable privacy policies before providing personal information through those platforms.
7. Payment Information
Customers may be required to provide payment information when purchasing or scheduling cleaning services.
Payments may be processed through designated third-party booking or payment providers.
Where payment information is handled by a third-party payment processor, its collection, processing, and protection of payment information are governed by that provider's applicable terms and privacy policy.
Customers should review the payment provider's privacy practices before submitting payment information.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:
-
Providing and managing cleaning services.
-
Maintaining customer and booking records.
-
Responding to inquiries and resolving disputes.
-
Meeting applicable legal, accounting, and business requirements.
-
Protecting our legitimate business interests.
The retention period may vary depending on the type of information and the reason it was collected.
When personal information is no longer necessary, we will take reasonable steps to delete, destroy, or securely dispose of it, subject to applicable legal requirements.
9. Data Security
Clean Wizard takes reasonable measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
These measures may include appropriate administrative, technical, and organizational safeguards.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Customers are encouraged to avoid submitting sensitive information, such as passwords, alarm codes, financial account credentials, or other unnecessary security information, through general website forms or messages.
10. Your Privacy Rights and Choices
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.
These rights may include:
-
Requesting access to personal information we maintain about you.
-
Requesting correction of inaccurate or incomplete information.
-
Requesting deletion of personal information, subject to applicable legal exceptions.
-
Requesting information about how your personal information is collected, used, or disclosed.
-
Opting out of certain marketing communications.
-
Withdrawing consent where processing is based on consent.
-
Exercising other privacy rights provided under applicable law.
To exercise an applicable privacy right, please contact us using the information provided in the Contact Us section.
We may need to verify your identity before processing certain requests to protect your personal information.
We will respond to qualifying requests within the timeframes required by applicable law.
11. Florida Privacy Considerations
Clean Wizard operates in Florida and is committed to handling personal information in accordance with applicable federal and state privacy requirements.
Depending on the nature of our business, the information involved, and the applicability of relevant laws, individuals may have additional privacy rights under Florida or other applicable state privacy laws.
Nothing in this Privacy Policy is intended to limit any privacy rights that cannot legally be waived.
12. Children's Privacy
Our website and cleaning services are intended for homeowners, property owners, vacation rental operators, businesses, and other adults seeking professional cleaning services.
We do not knowingly collect personal information directly from children under the age of 13 through our website.
If we become aware that personal information has been collected directly from a child under 13 without appropriate parental consent, we will take reasonable steps to delete that information, subject to applicable law.
Parents or legal guardians who believe that a child has submitted personal information to us may contact us using the information below.
13. Changes to This Privacy Policy
Clean Wizard may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, technology, or applicable legal requirements.
When updates are made, the revised policy will be published on this page with an updated "Last Updated" date.
We encourage visitors and customers to review this page periodically to remain informed about how their personal information is handled.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Clean Wizard
Legal Business Name: Wilkinson Services LLC, DBA Clean Wizard
Website: https://www.cleanwizard.net/
Email: info@cleanwizard.net
Phone: 561-203-6051
Business Hours:
Monday–Friday: 8:00 AM–6:00 PM
Saturday: 9:00 AM–4:00 PM
We appreciate your trust in Clean Wizard and remain committed to respecting your privacy while providing professional residential, vacation rental, and commercial cleaning services.
© 2026 Wilkinson Services LLC, DBA Clean Wizard. All Rights Reserved.